All systems are operational

Past Incidents

12th November 2025

Maricopa Help Desk Maricopa Helpdesk Slow Response Times

We are currently investigating and taking steps to address reports of increased response times in WorkManagement, mainly centered around dashboard interaction/load times. Nov 12, 2025 - 11:12 EST

Incident has been resolved per TeamDynamix.

11th November 2025

No incidents reported

10th November 2025

Maricopa Help Desk TeamDynamix (Maricopa Helpdesk)

Investigating - We are currently investigating reports of performance degradations

  • TDX provided a local fix for this issue - incident has been resolved.

  • TeamDynamix states the fix from earlier today did not work as expected; they are are still working to resolve this issue.

  • Incident has been resolved.

    • 9th November 2025

    No incidents reported

    8th November 2025

    No incidents reported

    7th November 2025

    No incidents reported

    6th November 2025

    Maricopa Help Desk Maricopa Helpdesk Slowness

    District ITS has been made aware of issues accessing the Maricopa Help Desk, powered by TeamDynamix. The vendor is aware of system slowness, as indicated on their status page. An estimated resolution time is unknown.

    Team Dynamix has resolved the issue with the Maricopa Help Desk. If you continue to experience issues, please contact the ITS Helpdesk at 480-731-8632 or helpdesk@domail.maricopa.edu.

  • Team Dynamix has resolved the issue with the Maricopa Help Desk. If you continue to experience issues, please contact the ITS Helpdesk at 480-731-8632 or helpdesk@domail.maricopa.edu.

    • © 2024 Maricopa Community Colleges | 2411 W. 14th St., Tempe, AZ 85281 | (480) 731-8000