DUO unable to accept SMS Wednesday 13th May 2026 12:07:00


The licensing issues have been resolved, and SMS (text) and phone call verifications are working properly.

The licensing issues have been resolved, and SMS (text) and phone call verifications are working properly.

Duo Multi-Factor Authentication is currently unable to accept SMS (text) or phone call verifications due to a licensing issue that District ITS is working to resolve with our vendor.

All other methods, including the Duo App and hardware keys, are functioning normally. To learn more about enrolling phones, tablets, or hardware security keys, please visit the Stay Safe with Duo website for instructions.